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This statement is important to us. This statement outlines our policy of
managing personal information. This statement relates to Azzura
Corporation and any associated company.
We are bound by the Privacy Act 1988 and it’s National Private Policy
Principals (NPP’s) which set our standards for the collection, use,
disclosure and handling of personal information.
What information is covered?
Personal Information is information or an opinion (including information
or an opinion on a database) wether true or no, and whether recorded in
a material form or not, about an individual whose identity is apparent,
or can be reasonably ascertained from the information or opinion.
Sensitive Information is information or an opinion about an individual’s
health, racial or ethnic origin, political options, membership of a
political association, religious or philosophical beliefs, membership of
trade union or professional association, sexual preferences or criminal
record.
What is Privacy?
The new policy regime gives individuals the power to access and control
their personal information.
Individuals will have the right to:-
a) Know where their personal information is collected and stored and how
that information is used and disclosed;
b) Ensure the accuracy of information held about them;
c) Have an effective complaints process to enforce these rights –
including rights for “injury to feeling and humiliation”.
The new policy regime:-
a) Covers all private sector organizations, other than some small
businesses, which collect, use and disclose information about
individuals; and
b) Applies even where the information is collected in the course of
business dealings.
Our Privacy Policy applies to any personal information we collect, use
or disclose after 21st December, 2001. It does not apply to our employee
records.
How and why we collect Personal Information
We collect personal information either directly from the relevant
individual identity or indirectly from third parties.
We collect personal information in the course of our business for a
variety of reasons including:-
a) To keep ourselves informed of the prevailing conditions of property
market in the Gold Coast;
b) To identify and market to potential vendors, purchases, landlords and
tenants in our area;
c) To produce contracts for the sales of property;
d) To provide finance broking, insurance products and services,
investment, loans and other forms of finance related services.
We also use it to help to develop and identify products and services
that may interest clients, conduct market or customer satisfaction
research, develop, establish and administer alliances and other
arrangements with other organizations in relation to the promotion,
administration and use of our respective products and services.
How we Use and Disclose Personal Information
We may need to disclose personal information details to various people
to carry out our services that we are engaged to provide. For example,
we may pass on personal information to a property insurer or finance
organization as appropriate to contract obligations.
We may disclose personal to parties outside Azzura Corporation or
Associated Companies from time to time. We will seek your consent before
passing on your personal information to third parties. Personal
information may be disclosed to third parties who assist us or are
involved in the provision of our services. For example, Institutions
such as bank, originators, mortgage managers, private funders, our
advisers, such as lawyers and accountants, and others involved in the
process of lending applications. We also provide it to purchasers of our
business and related companies.
We tale reasonable steps to ensure that your personal information is
accurate, complete, and up-to-date, whenever we collect, use or disclose
it. If the required personal information is not provided, we or any
involved third parties may be able to provide appropriate services.
Management and Storage of Personal Information
We take active steps to protect the security of personal information. We
expect our staff to comply with certain standards of behaviour when
dealing with personal information. We train all staff about the need to
protect your privacy and we will regard breaches of the National Privacy
as serious matters.
Some of our records are paper based. These records are kept on secure
premises away from the general public. We also keep some information in
electronic form. Records kept electronically are within a secure
computer system which contains features such as password access and
latest virus protection.
We may keep personal information for at least 7 years after the
completion of a transaction for legal reasons. After that time we will
de-identify or destroy the personal information.
We may use or disclose personal information for the purpose for which it
was collected It may also be used for a secondary purpose if the purpose
falls within one of the eight provided, including;
a) The secondary purpose is “related” to the primary purpose.
b) The individual as consented to the secondary purpose.
Transfer of Information Overseas
We may transfer your personal information overseas where necessary to
provide our service. For example, we sometimes use the internet to
collect and process information. In most cases, we only do this with
your consent.
Can we use potential information for direct marketing?
Yes if:-
a) Each marketing communication contains an “opt-out” mechanism;
b) It is impracticable to seek the individual’s consent;
c) The individual has not indicated that they do not want to receive
direct marketing material.
The Privacy Commissioner has indicated that he will interpret these
requirements strictly:-
a) It will be held impracticable to seek consent only in limited
circumstances;
b) It will be considered impracticable id consent could have been sought
when personal information was collected;
c) It will never be impracticable to seek consent for spam or other
online marketing .
How to Contact us
If you wish to gain access to your personal information, or want us to
correct or update it, or you have a complaint about a breach or privacy,
or any other queries relating to our Privacy Policy, contact our Privacy
Officer during business hours on
Telephone: 1-300 299 872
Facsimile: 61-7 5527 6834
Email: info@azzuracorporation.com.au
Mail: P.O Box 1528, Broadbeach, QLD 4215
In addition you can phone the Commonwealth Privacy Commissioner’s
hotline on 1300 363 922 if you are not satisfied with out response.
Companies and Businesses that we may disclose Information to:
Azzura Celebration Club Pty Ltd
Azzura Realty Pty Ltd
Associated Beneficial Concepts
Sterling Advice
Banks and or other leading institutions
Deposit Bond issuers
Your Nominated Solicitor, Developers, and/or Builders
Australian Beneficial Finance |